Examples of what has been accomplished include: EDUCATION - Last year, children’s literacy development was enhanced by getting 50,000 books into homes in Greater Duluth through Imagination Library and the Big Red Bookshelves. INCOME - Last year, 1,500 working poor individuals and families completed tax returns at no cost, bringing an additional $3,120,000 into the Greater Duluth economy. HEALTH - Last year, 3,242 uninsured or underinsured people received the mental and physical health services they needed. BASIC NEEDS - Last year, to address the 40% increase in demand for food at food shelves, 1.5 million pounds of food was distributed, providing more than 1.2 million meals.

The organizational objectives outlined in our 2010-2013 strategic plan are as follows: We will sharpen the focus of our priority areas, programs/services and ensure all work supports core mission We will restructure our campaign model and strategies to increase revenue We will communicate a clear, year-round message about UW in the community We will “live within our means” Goals within our priority funding area of EDUCATION include: Increasing children's readiness for kindergarten, Improving academic achievement, Promoting positive youth development through high-quality out-of-school opportunities. Goals within our priority funding area of HEALTH include: Increasing access to healthcare services and beneifts to improve physical, mental and dental health of uninsured and underinsured people. Goals within our funding priority area of FINANCIAL STABILITY include: Increasing people's income and gaining and sustaining savings/assets Goals within our funding priority area of BASIC HUMAN SERVICES include: Providing vital operating support to organizations and programs to ensure a strong network of basic human services that meet people's emergency and transitional needs for food, clothing, shelter, housing and safety.

United Way serves the community by supporting a network of health and human service programs that keep the community strong.

Duluth, Hermantown, Proctor, surrounding townships; Lake and Cook counties