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Hastings Family Service

The people of the Hastings area reaching out as Family in support and Service to one another.

Mission Statement
Review Completed: 4/28/2014
301 Second Street East
Hastings, MN 55033
Phone: 651-437-7134
Fax: 651-437-1292
EIN 23-7083534
Principal Staff Chris Koop, Executive Director
Number of Full-Time Equivalents (FTE) 7
Number of Volunteers 300
Number of Clients Served 3,500
Donated Goods Accepts donated goods
Tags / Keywords Philanthropy/Voluntarism, Housing & Homelessness, Aging Adult Services, Children & Families, Hunger
General Information
Board Chair Abra Hovgaard
Number of Board Members 15
Board meetings with quorum 4
Average Member Attendance at Board Meetings 12.25
Publicly Available Documents Most Recent 990
Most Recent Audit
HFS served 3,172 different individuals in one or more of our programs in 2013. That represents approximately one in every eleven people within our service area. 87% of those utilizing the food shelf visite three times or less within the year. That is because our process is comprehensive and looks at the whole person, not just their hunger. HFS emergency service workers sit down with every individual/ family to help them with their budget and to find longer-term solutions. We may be able to provide additional assistance or referrals to other resources that will help them back to self-sufficiency. We are committed to being more than just a bag of food; to be a hand up instead of a hand out. HFS also provided 821 emergency clothing requests through our thrift store, Rivertown Treasures. The HFS Meals on Wheels program served 12,260 meals; Just Friends provided free transportation to 174 people, some of them 3 times/week every week for dialysis; holiday assistance for 1,415 individuals from 457 families; school supplies assistance for 335 children from 184 families; 458 emergency grants for things like utility shut-off, job-related expenses or medical/dental procedures, and information and referral to over 50 different partner agencies.
Current Goals
Ongoing strategic priorities include community engagement, resourcefulness including good fiscal management and optimizing volunteers, and responsiveness to changes in need or the environment while maintaining the highest quality of service. HFS has been through a substantial transition period over the past three years with the purchase and renovation of a new location. In 2014, our top priority is to complete a strategic planning process that provides a sustainable and dynamic plan that will provide both current and long-term direction for the agency while identifying opportunities and establishing processes. We will identify needs and gaps in services, reflect on what is working well and how we can build on that, and establishing a process to determine what is mission critical. As we have grown, people often suggest that we should do something about a particular issue or need... we need a consistent process to determine if that fits our mission. How do we as an agency define what a basic need or emergency service is? How can we create additional strategic partnerships to benefit the people we serve? Our ongoing goal is to serve the people of the community in a respectful and comprehensive way, always looking for new and better ways to improve programs and the clients' experiences.
Community or Constituency Served
HFS serves individuals and families who live within Independent School District 200 needing assistance in meeting their basic needs.
Geographic Area Served
Independent School District 200 - includes the cities of Hastings, Miesville, New Trier, and Vermillion and portions of Denmark, Douglas, Hampton, Marshan, Nininger, Ravenna and Welch Townships located in ISD 200.
Impact and Programs

3 Year Average Expenses

Program Services: $1,315,427 84.3%
Management: $135,369 8.7%
Fundraising: $109,884 7%

Unrestricted Net Assets

2012 2011 2010
End of Year: $1,036,951 $533,374 $497,941
Beginning of Year $533,374 $497,941 $476,766
Difference $503,577 $35,433 $21,175
Unrestricted Net Assets (End of Year), Current 990 $1,036,951
Based on information provided on 2010 to 2012
From the Charity Hastings Family Service (HFS) is dedicated to maintaining the highest standards of accountability and effectiveness. The Charities Review Council's process provides a way for HFS to continually review and update our processes, and to learn and grow through the collective experience of the nonprofit community.
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List of Standards Met