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Guild Incorporated

MISSION STATEMENT Guild Incorporated exists to help individuals with mental illness lead quality lives. PURPOSE Guild Incorporated is meeting its mission when individuals served: • live in safe, affordable housing and avoid homelessness; • maintain their optimum physical and mental health; • find suitable employment or pursue education; • have recreation and socializing opportunities; and, • report a sense of satisfaction with their quality of life, and have a sense of security and hope for the future.

Mission Statement
130 South Wabasha Street
St. Paul, MN 55107
St. Paul, MN 55107
Other Names Used N/A
EIN 41-1669233
Principal Staff Grace Tangjerd Schmitt
Number of Full-Time Equivalents (FTE) 122
Number of Volunteers 192
Number of Clients Served 1,800
Tags / Keywords mentalhealthservices, treatment, prevention, crisis, adultsandyouth, employmentservices
General Information
Board Chair Michael P. Sampson
Number of Board Members 14
Board meetings with quorum 15
Average Member Attendance at Board Meetings 9.93333333333333
Major Programs
Community Treatment Services$5,783,335
Residential Services$1,680,597
Delancey Services$2,030,616
Employment Services$818,841
A new, specialty ACT Team was launched in February 2014 to serve transition-age youth, ages 16-20, with diagnosed serious mental illness and substance use disorders. In 2014, 1,059 individuals received Community Treatment Services. On December 31, 2014, 78 percent of individuals served were living in their own home and maintained stable housing (as measured by the Housing Movement Table administered during the last six months of 2014). Collaborations with two health plans, implemented in 2012, enhanced the organization’s ability to coordinate and assure care for medical conditions such as hypertension and diabetes and mental health conditions, and help ensure that individuals served get the treatment they need for their medical conditions. In 2014, Guild’s Resource Navigator responded to 641 calls within one business day, a seventeen percent increase over 2013. Known as Community Access, the Resource Navigator addresses immediate needs, identifies appropriate options, and helps to secure ongoing services. In 2014, 179 individuals accounted for 191 admissions to the 4-bed Crisis Stabilization Services. The average length of stay was 6 days. Ninety-two percent (174/190) of individuals, leaving their home to be admitted for services, stabilized their situation without hospitalization for psychiatric care. Sixty individuals were served in the 9-bed Intensive Residential Treatment Services program, with an average length of stay of 52 days. Six individuals were served by Rick’s House in 2014. Three individuals moved to other living settings during the year. Initially begun in 2003 as a pilot project to demonstrate the potential to end homelessness for the “most marginalized single adults”, Guild’s Delancey Street is now a provider for the Metro Long-term Homeless Supportive Services Project in the seven-county metropolitan area in Minnesota. In 2014, 50 individuals were served in this “housing first”, continuous-care model,100 percent of capacity. Seventy-seven percent of those served for one year or more kept continuous housing in 2014. Delancey Apartments opened in of 2009, resulting from collaboration between Guild Incorporated and Project for Pride in Living. It provides 13 units of permanent, supportive housing for people experiencing chronic homelessness who have had difficulty maintaining their housing and features easy access to things like nursing and employment support. Seventeen individuals benefited from this housing in 2014. Guild is demonstrating, in partnership with Regions Hospital, Hearth Connection, and the Division of Healthcare Research and Quality within the state Department of Human Services, reduction in avoidable high-cost health services while increasing stability in health and housing for low-resource homeless individuals with complex healthcare needs who turn to hospital emergency departments for ongoing health concerns. Wilder Research conducts the ongoing evaluation of this initiative. The most recent client outcome report was published in February 2015, incorporating outcome data through April 2014. Emergency department use has consistently decreased over time (68% after enrollment). Clinic use has decreased and rebounded overall, while varying for individual participants based on their health needs. Participants accessed medications more consistently after enrollment, including stabilizing the number of pharmacy claims overall and accessing more of the same medications repeatedly. Despite long histories of homelessness, all participants moved into stable housing within four months of enrollment in the initiative. A new Supportive Housing initiative in partnership with Dakota County Community Services was implemented in 2012 and expanded in 2013. One hundred fifteen formerly homeless individuals are now housed and have access to on-going housing supports to aid in maintaining stable housing. Additionally, Guild served 75 Medica members through the Delancey “housing first” model. Employment Services promotes work as part of the recovery process. Services take a person-centered approach to help individuals participate in the competitive labor market. In 2014, 109 people received employment services such as job seeking skills training, individual job development, job coaching, and job support. The number of participants achieving a competitive employment outcome puts Guild’s Employment Services in the top 25% of similar programs in the nation that use the evidence-based Individual Placement and Support model. Rehabilitation Services help individuals develop, restore and enhance their psychiatric stability, social competencies, personal and emotional adjustment, and community living skills. The agency’s Community Support Member Center is a component of Rehabilitation Services. A variety of support and socialization activities are available as well as a classes and workshops in areas of interest such as Illness Management and Recovery, Nutrition, Wellness Workshops, etc. Many classes are led by peers. Individuals can also just “drop-in” for help with a particular problem. One hundred seventy-nine individuals made 6,821 visits to the Center, participating in both center-based and community-based activities. More than 229 community members helped Guild Incorporated meet its mission and purpose through volunteer service in 2014.
Current Goals
Fully utilize service capacity and achieve revenue targets established for operations; increase active monitoring of Annual Operating Plan to account for variance and quickly make adjustments as needed; meet Key Performance Indicators of effectiveness, efficiency and satisfaction in each of the service areas; implement secure texting; increase internal reporting frequency of services effectiveness indicators from annual reporting to quarterly; hold minimum of two all-agency staff meetings for training as well as strengthening accountable culture and increasing understanding of change related to healthcare reform.
Community or Constituency Served
Guild Incorporated focuses on serving adults (and youth, aged 16-20) who have a diagnosis of serious mental illness and/or whose illness is of a serious and persistent nature. Crisis and short-term services may serve individuals experiencing acute distress, as determined by an assessment of mental status and functioning conducted by crisis service personnel. Individuals served have histories of multiple hospitalizations and other difficulties, and need intensive support and outreach in order to live in the community. Many have intractable symptoms. Some have long histories of homelessness, trauma and abuse.
Geographic Area Served
Twin Cities Metropolitan Area
Impact and Programs

3 Year Average Expenses

Program Services: $9,187,843 85.8%
Management: $1,153,370 10.8%
Fundraising: $368,307 3.4%

Unrestricted Net Assets

2014 2013 2012
End of Year: $3,103,625 $2,922,349 $2,539,999
Beginning of Year $2,922,349 $2,539,999 $2,600,556
Difference $181,276 $382,350 ($60,557)
Unrestricted Net Assets (End of Year), Current 990 $3,103,625
Based on information provided on 2012 to 2014
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