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Courage Center

To empower people with disabilities to realize their full potential in every aspect of life.

Mission Statement
Review Completed: 12/4/2012
3915 Golden Valley Rd
Minneapolis, MN 55422
Phone: (763)588-0811
Fax: (763)520-0577
Other Names Used Cars for Courage, Courage Foundation
EIN 41-0706118
Principal Staff Jan Malcolm, CEO
Number of Full-Time Equivalents (FTE) 430
Number of Volunteers 2,269
Number of Clients Served 11,677
Donated Goods Accepts donated goods
General Information
Board Chair John Church
Number of Board Members 19
Board meetings with quorum 6
Average Member Attendance at Board Meetings 14.17
Publicly Available Documents Most Recent 990
Most Recent Audit
Board
Accomplishments
Last year, nearly 12,000 people came to Courage Center seeking to maximize their independence. As a result of participation in Courage Center services, people with disabilities became stronger, healthier, more independent, and better able to fully participate in their communities. • 95% of Courage Center's Transitional Rehabilitation clients were discharged to community settings (versus nursing homes) in 2011. • 95% of clients participating in Courage Center's health, wellness and fitness, independent living skills and sports and recreation services reported improved health and physical fitness in 2011. • Approximately 90-95% of Courage Center Vocational Services clients are unemployed at the time they begin services and go on to secure jobs with an average annual increase in earnings of $14,000. Our work serves to better the lives of people with disabilities and their families, but it also saves public resources: • Participation in Courage Center’s Chronic Pain Rehabilitation inpatient program has reduced use of the health care system for 64% of clients, as reported by their physicians. • Since its opening, Courage Center’ s primary care clinic has demonstrated a 71% decrease in hospital days overall, a 50% decrease in the 30-day hospital readmission rate as well as improvements in patient engagement, patient-reported healthy days and patient satisfaction. Courage Center data show that in the first 2½ years of operation, our primary care clinic model saved the State Medicaid program (Medical Assistance) close to $3.4 million in reduced hospitalizations alone.
Current Goals
Courage Center’s mission is to empower people with disabilities to realize their full potential in every aspect of life. Our vision is that one day, all people will live, work, learn and play in communities based on their abilities, not disabilities. To further our vision, Courage Center’s goals are to: • Change community norms and public policies to remove physical and attitudinal barriers so that all people can fully participate in community life; • Partner with others to build a seamless continuum of services that supports health and independence for individuals and their families; and • Be nationally recognized as an innovator in rehabilitation and health and wellness services. In 2012, Courage Center will work toward three agency-wide client outcomes that will be measured across programs. Measurement targets will include: increasing the number of clients reporting that they are able to participate more actively and live independently in the community; lowering 30-day hospital readmission rates for patients in our primary care clinic and Transitional Rehabilitation Program; and increasing overall client satisfaction as measured by an increase in the number of clients recommending Courage Center to others. Courage Center’s strategic initiatives for 2012 include improving operational performance, profitable growth and service excellence.
Community or Constituency Served
People with Disabilities
Geographic Area Served
Primarily Minnesota and western Wisconsin
Impact and Programs

3 Year Average Expenses

Program Services: $36,594,218 79.4%
Management: $5,874,541 12.7%
Fundraising: $3,647,796 7.9%

Unrestricted Net Assets

2011 2010 2009
End of Year: $52,537,095 $59,742,687 $60,900,118
Beginning of Year $59,742,687 $60,900,118 $65,533,720
Difference ($7,205,592) ($1,157,431) ($4,633,602)
Unrestricted Net Assets (End of Year), Current 990 $52,537,095
Based on information provided on 2009 to 2011
Financials
From the Council Even though Courage Center has experienced 3 consecutive years of losses, the Financial Health standard is met because at least one of the last three years shows a loss of less that 2%.
Comments
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List of Standards Met