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Conflict Resolution Center

The Conflict Resolution Center (CRC) brings people together to find lasting and effective solutions to conflict. CRC is a primary resource for creating opportunity from conflict, and where repairing harm is valued over punishment. CRC serves those for whom traditional services have not worked in the past because they did not address underlying issues or were not culturally appropriate. The mediation process is built on self-determined decision-making which respects the rights of all involved

Mission Statement
Review Completed: 5/3/2013
2101 Hennepin Avenue South, Suite 100
Minneapolis, MN 55405
Phone: 6128229883
Fax: 6128229890
Other Names Used Minneapolis Mediation Program
EIN 36-3421329
Principal Staff Karmit Bulman, Exec Director
Number of Full-Time Equivalents (FTE) 5
Number of Volunteers 188
Number of Clients Served 6000
Affiliations Accredited by the Minnesota Supreme Court as a Community Dispute Resolution Program.
General Information
Board Chair
Number of Board Members 15
Board meetings with quorum 10
Average Member Attendance at Board Meetings 17
Publicly Available Documents Most Recent 990
Most Recent Audit
In 2012, Conflict Resolution Center (CRC) served 5554 people in 1319 cases and 91 outreach/education sessions, utilizing 8,000 hours of volunteer service hours. General CRC outcomes were: - Housing was stabilized for tenants - Juvenile crime was reduced - First time juvenile offenders were diverted from the criminal justice system - Young students learned conflict resolution skills - Family members reconciled - Neighbors resolved difficult disputes - Parties in harassment court restored relationships
Current Goals
CRC will help stabilize housing in both a court and a community setting. CRC works with landlords and tenants to create agreements will keep tenants in safe and suitable housing and assure financial viability for landlords. CRC will also provide youth intervention in court, community and school settings. CRC will help victims and first-time non-violent juvenile offenders discuss the harm that was caused and develop restitution plans. In addition, CRC will work to prevent expulsion, suspension, and truancy, putting some power back into the hands of students to resolve issues that might otherwise interfere with school success. CRC will also provide community mediation, relationship/Family Mediation,facilitation services, arbitration services and conflict consulting.
Community or Constituency Served
CRC provides conflict resolution services in courts, neighborhoods, in schools, between family members, landlords and tenants, and victims and offenders. In addition, we mediate business cases, facilitate conflict resolution sessions for larger groups and provide arbitration services and public housing hearings. CRC also provides regular mediators in Hennepin County Housing, Juvenile and Harassment Courts. In mediation, parties are able to speak about their concerns, address their needs and come up with solutions that they feel are equitable. Parties who otherwise might not have access to the legal system are able to address wrongdoing and conflict in a low or no-cost process which calls for self-determination and relationship building. CRC also offers a one-party service called conflict consulting, which allows people to learn skills and develop a work-plan for addressing their conflict. CRC also provides expert training in the areas of conflict resolution, mediation, de-escalation, communication skills, leadership development, conflict consulting, board of director development, and strategic planning. The majority of CRC services take place in neighborhoods stricken with high levels of poverty and crime. Trained volunteer mediators live in or close to those neighborhoods and volunteer because they are concerned about the people in their neighborhoods. CRC works hard to cultivate a roster of CRC mediators that reflect the people who come to the mediation table. Increasingly our volunteers are from immigrant, minority and poor communities.
Geographic Area Served
Minneapolis, South suburbs and State of Minnesota.
Impact and Programs

3 Year Average Expenses

Program Services: $176,802 72.1%
Management: $47,069 19.2%
Fundraising: $21,310 8.7%

Unrestricted Net Assets

2011 2010 2009
End of Year: $290,858 $223,059 $30,765
Beginning of Year $223,059 $138,792 $77,919
Difference $67,799 $84,267 ($47,154)
Unrestricted Net Assets (End of Year), Current 990 $290,858
Based on information provided on 2009 to 2011
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