JOB DESCRIPTION: Accountability Program Assistant

(Part-time, temporary, 15-20 hours/wk)

OBJECTIVE: To provide a range of administrative and support services to the accountability/nonprofit services program of the Charities Review Council (The Council) for a time-period of 6-8 months. The Council provides tools for donors to make informed giving decisions that strengthen the nonprofit sector.

PROGRAM:  The Accountability Program provides accountability and transparency reviews to nonprofit organizations that voluntarily enroll in the Council’s online Accountability Wizard. The reviews compare the policies, behavior and activity of nonprofit organizations to a set of 16 standards focused in four main areas: public disclosure, governance, financial activity and fundraising.  Results of the accountability review are posted and printed to help donors to make informed giving decisions.

PRIMARY RESPONSIBILITIES:

• Provide customer service to program participants. Respond via email or telephone to inquiries about program and the review process.
• Provide technical assistance to program participants using the online data collection program.
• Maintain and organize electronic and physical files of program participants. Process required submission materials, marketing agreements, etc.
• Follow established procedures to review submitted materials and compare against Council’s accountability standards.
• Regularly communicate with program participants to remind of upcoming deadlines or opportunities.
• Track communication with program participants in constituent relations database.
• Provide support to program manager for administrative process and procedures including monthly statistical reports reports, etc.
• Participate in Board Program Committee meetings. Provide meeting preparation support.
• Using a content-management system, review and update website content; monitor accuracy and check links to other websites.

SKILLS AND QUALIFICATIONS:

• Related work experience, Bachelor’s or Associates degree preferred.
• Ability to maintain a good working relationship with all co-workers and the general public.
• Ability to use good judgment in recognizing scope of authority and during the decision making process.
• Deal effectively with a variety of personalities and situations requiring tact, judgment, and poise.
• Excellent organizational skills and attention to detail.
• Strong oral and written communication skills; excellent phone manner
• Extensive knowledge of Microsoft Office including Word, Access and Excel. Familiarity with constituent-relations databases.
• Proven ability to follow deadlines and prioritize daily tasks.
• Ability to take initiative and to work independently and as part of a team.
• A strong interest in nonprofit administration and philanthropy a plus.

COMPENSATION:  $13-15 per hour depending on qualifications.

TO APPLY:  Qualified and interested candidates should email letter of interest, resume and references to Amy Sinykin, Operations & Special Projects Manager: asinykin@smartgivers.org by May 23, 2008.

 Download this position description (.doc)